Frequently Asked Questions

Frequently Asked Questions

Please contact us if you have a question not answered here..


Q : What are your hours?

A : We are open from 5pm to 9pm weekdays, and Saturdays from 9am to 6pm. I do have a 'day job', so it would always be wise to call ahead and make sure someone will be there before dropping by ;)

Q : What kind of guitar is best to start on?

A : Any! :-D There are so many factors to consider when determining which type of guitar to learn on.

Cost, size, ease of play, string type, style of music; all of these things enter into the equation. That being said, the short answer to the question is still - "Anything you want."

Some guitars lend themselves better to certain styles of music, but ultimately, a student can learn on any type of guitar. They all have their pros and cons..

Generally, electric guitars are fairly easy on the fingers, have smaller necks, and are an excellent choice for a first guitar. The downside is, an electric guitar will require an amplifier in order to hear it satisfactorily, thus increasing the initial cost.

Steel string acoustic guitars are for the most part less expensive, but due to larger neck size, thicker strings, and large bodies - are probably more difficult to play than electrics or nylon strung acoustics (Classicals).

Classical guitars, or 'folk' guitars, can also be fairly inexpensive, and due to the nylon strings, are easier on the fingers than the steel strings of electric guitars and steel strung acoustics. The main drawback of classical guitars is the much wider neck, demanding larger stretches to form chords.

Essentially, there are so many things to consider when deciding on a guitar, that it's really best to have the student try several types, and see what they would like to learn on best!Once a comfortable guitar is in their hands, the sky is the limit!

For more info, read the Ultimate Guitar Buying Guide from Make Guitar Music.


Q : What is your return policy?

A : Mage Music offers a fourteen day money back return policy for all sales within the United States. All international sales are final. Please see our merchant policies for more information.

Q : How soon will you ship my order?

A : Orders are processed and shipped within 48 hours of receipt of payment. If you do not receive a confirmation of shipment or a tracking number within this time, please contact us.

Q : How will my order be shipped?

A : Please see our Shipping Rates & Policies for more information.

Q : Do you charge sales tax on orders?

A : Sales tax will be added at checkout for any orders placed from an Iowa address. If you wish to pick up your order at our location, sales tax will still be collected, but will be included in the price shown on the website. If you use PayPal checkout, and then choose to pick up the item, the sales tax will be refunded to you.
No sales tax will be collected for addresses outside the state of Iowa.

Q : What methods of payment do you accept?

A : We accept Checks, Money Orders, Cash, Credit Cards, and PayPal. If you already have a PayPal account, you may use whatever method of payment you have verified through PayPal. If you do not have a PayPal account, you may still check out with PayPal, and use any major credit card.
Money orders are accepted by mail and at our store, as well as checks, and of course - and sometimes preferred - cold, hard, CASH! ;-D

Frequently Asked Questions was last modified: May 6th, 2020 by Matt
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